Shipping & Handling

Shipping

All orders will be shipped via USPS Priority, or USPS Ground and typically ship within 3-4 business days. Orders received on Saturday and Sunday will be processed starting the following business day. During the holidays the processing time for orders are 5-7 business days for delivery due to high shipping volume.

Delay in Shipping

Delays can happen and we do our best to make sure you receive your package in a timely manner, but sometimes delays that are out of our control can happen especially during Holidays. We are provided with an estimated delivery date from our carriers. It is rare but packages can arrive outside of the estimated timeframe.

Track Your Order

You will receive a tracking number once your order has been shipped. If for any reason your tracking number isn't working you can visit www.usps.com and put your tracking number in manually.

Lost/Stolen Packages

Pynk Mannequin is not responsible for lost or stolen packages. We kindly ask you ensure your shipping address is correct on packages before it leaves our facility. Lost or stolen packages are non-refundable.

Once your order leaves our facility, it is at the liability of USPS. If your package says delivered but you cannot locate it, please contact your local post office and file a claim through USPS as instructed.

We cannot file claims on the addressee's behalf. 

Cancellations 

We understand that you may change your mind about something you have bought online. You have the right to cancel within 24 hours of placing your order if you simply change your mind. Otherwise all orders once processed can not be canceled or edited.